We purchased NetSuite from a VAR and the implementation took months. The system is complicated for the average user to customize and there is no real support from NetSuite without a service contract $$. I also use NetSuite payroll which actually process through Ceridian’s payroll system. Customer service is outsourced over seas and they have no access to your system other than via WebEx remote sessions. Every call takes 20 minutes minimum and you can count on them having to put you on hold while they try to find an answer. Other than it’s ability to do consolidated financials, I was happier on QuickBooks.
NetSuite ERP
- Widely viewed as the first cloud software company, Oracle NetSuite offers robust built-in modules, including inventory control, eCommerce, HR, procurement, project management, and accounting.
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- There will be portlets for Billing, Financial, Inventory, Saved Reports, etc.
- Companies with multiple subsidiaries find value in the centralized control offered by NetSuite ERP especially fostering efficiency in managing operations across borders.
- NetSuite is a full enterprise resource planning (ERP) tool, which offers accounting software in addition to inventory, warehouse, and supply chain management and order management solutions.
- Netsuite is an excellent tool for a mid-market business that scales well as the company grows.
User concerns have shed light on potential limitations, prompting considerations for businesses with manufacturing needs. Businesses with manufacturing requirements need to carefully evaluate NetSuite ERP’s capabilities to ensure they align with the depth and complexity demanded by their operations. NetSuite ERP has perhaps the most vibrant marketplace across the ecosystems, especially friendly for their core industries. Most cloud-native ISVs, such as vendor collaboration, WMS, or TMS software that might not be available with other ERP ecosystems, are available with NetSuite. This is a huge plus for businesses with diversified business models or companies that might have expectations to diversify in the near future as part of their growth. Last year the company I work for was excited to announce the implementation of our first ERP, Netsuite.
Oracle NetSuite Features
NetSuite’s Success Services team will be sent out after a contract has been signed. An Experience Manager will lead the services that have been agreed upon. The Experience Manager will work with the company to identify their goals, find important issues, and discover possible opportunities for their particular system implementation. Project road maps are created during the interactions with companies and NetSuite Experience Managers. So, here we are concluding the above sections, comprising the complete reviews of NetSuite. By now, you must have understood that the platform, when and if used properly and accurately, can help you and your business in great ways.
If Oracle NetSuite isn’t ideal for you, check out these alternatives
In fact, the only module NetSuite seems to be missing is global payroll. If your business is looking for more basic accounting features at a lower price, consider our review of Intuit QuickBooks, which has plans that currently range Accounting For Architects from $30 to $200 per month. Thanks to NetSuite’s integrated ecosystem, you can save time and money that would otherwise be spent managing multiple software solutions from different vendors. Offering core ERP capabilities relevant to many industries, NetSuite ERP especially caters to modules spanning financial management, distribution, CRM, and supply chain management. Sneaky contracts that will hook you with discounts and raise fees exorbitantly after your are stuck with your data and huge conversion costs.
- Some small businesses may even find the exhaustive slate of features overwhelming.
- Thus, proves to be a testament to its prowess in global expansion.
- But when renewal time came, our price went up almost 50% on a per user basis overall.
- From the personal information of the customers to sales orders, recent and older purchases, and much more.
- Aside from those start-up costs, you also need to plan for customer support expenses.
- Especially in the retail, hospitality, and service-centric industries.
Oracle NetSuite FAQ
It has a relatively navigable interface but could stand to be a bit more simple / modern and automated. It is quite aggressively busy on screen vs some other simplified interfaces. Speaking of customization, NetSuite’s SuiteCloud customization features let you tailor the platform to meet your business needs and preferences with ease. You can create your own user interfaces, create and share branded documents, integrate with outside applications and more.
Oracle NetSuite’s pricing
There’s also a premium Technical Account Management (TAM) subscription service that NetSuite offers. This is a premium service that makes sure that any technical issues that may occur before and after implementation are addressed and resolved on time. How long it takes to implement will depend greatly on the selected NetSuite resources and the individual organization.
Netsuite ERP works well if you take the time to invest in the tool
Industry-specific recommendations emphasize the importance of considering NetSuite ERP based on the unique requirements of each business. Used Netsuite for about 4 years and moved to a different solution because the user interface and friendliness was old and tired. We negotiated what we felt was a great deal when we initially bought for a multiyear contract.
